Frequently Asked Questions

Before you move in, your apartment will receive a full cleaning to ensure it's fresh and ready for you!

Yes, we have a dedicated on-site maintenance team!

You can submit a work order by calling the office or using our resident app.

Maintenance issues are addressed through a work order.

No need to be home — just provide permission to enter, and our team will take care of the request.

If you're locked out, our concierge team is available to help you get back into your apartment!

Yes, you're welcome to make changes — but please be sure to return everything to its original condition before you move out.

The property offers a convenient selection of amenities designed to support your day-to-day routine. Stay connected in the on-site fitness center and resident lounge, both equipped with Wi-Fi. Head outside to enjoy grilling stations and a rooftop patio —perfect for relaxing or catching up with friends.

Yes - parking spaces are available for monthly rental at 23rd Place at Southbridge Apartments. At this time, all spaces are currently full and a waitlist is in place. Please contact the leasing office for the most up-to-date availability and to join the waitlist.

Each apartment at 23rd Place at Southbridge Apartments includes an in-unit washer and dryer for your convenience!

Yes! 23rd Place at Southbridge Apartments is a pet-friendly community where your furry companions are welcome.

A one-time $200 pet fee is due at move-in.

Yes, 23rd Place at Southbridge Apartments does have breed restrictions in place. For a full list of restricted breeds and to learn more about our pet policy, please contact the leasing office or view our Amenities page!

While there isn’t a pet park on site at 23rd Place at Southbridge, residents can enjoy a nearby dog park just a few blocks away at 18th & State.

Every apartment comes equipped with a stove, refrigerator, dishwasher, microwave, and a washer and dryer.

No, 23rd Place at Southbridge Apartments does not offer furnished apartments at this time. All homes are unfurnished, allowing you to personalize your space to fit your style.

No, 23rd Place at Southbridge Apartments does not offer short-term leases. For more details, please contact the leasing office. 

No, 23rd Place at Southbridge Apartments does not offer corporate leases at this time. For more information on available lease options, please contact the leasing office!

No, our Concierge service will place your package in a secured locker or package room for safekeeping.

The fitness center at 23rd Place at Southbridge Apartments is open 24/7, so you can work out whenever it’s most convenient for you.

The fitness center is equipped with a variety of exercise equipment, including treadmills, stationary bikes, free weights, and more to help you stay active and fit.

We offer two rooms available for residents to rent for private functions. Please contact the leasing office for more details!

No, tours at 23rd Place at Southbridge Apartments are completely free! Contact the leasing office to schedule your tour at a time that’s convenient for you.

We accept both appointments and walk-ins at 23rd Place at Southbridge Apartments. Please feel free to schedule a tour or stop by whenever it’s convenient for you.

The post office is just two blocks away!

You can apply for an apartment through our website. Simply visit the site to start your application process.

Applications at 23rd Place at Southbridge Apartments are typically approved within 72 hours, provided no additional information is required.

At the time of key pick-up, you will be required to pay pro-rated rent for the current month, along with possibly rent for the upcoming month. 

It’s important to live within your means. This will help ensure a stress-free renting experience.

You can pay your rent in person using a cashier’s check, personal check, or money order. Additionally, you can conveniently pay online through the Bilt app.

You can pay your rent online using the Bilt app.

No, there are no additional monthly fees.

Yes, renter’s insurance is required for the entirety of your tenancy at 23rd Place at Southbridge Apartments. 

No utilities are included in your rent at 23rd Place at Southbridge Apartments.

To set up your utilities, contact ComEd by phone or visit their website to set up your account online.

You have several options for Internet and cable services, including Comcast Xfinity, AT&T, RCN, or any wireless provider of your choice.

Currently, 23rd Place at Southbridge Apartments does not offer a referral bonus.

At this time, 23rd Place at Southbridge Apartments does not offer price reductions for signing a longer lease or paying rent in advance.

At this time, 23rd Place at Southbridge Apartments is not offering unit transfers.Please contact the leasing office for more information.

No, subletting is not permitted at 23rd Place at Southbridge Apartments.

If you need to break your lease at 23rd Place at Southbridge Apartments, there is a lease buy-out fee. The fee amount is determined based on how many months remain on your lease. Please contact the leasing office for more details.

Yes, 23rd Place at Southbridge Apartments is conveniently located near public transportation options, making it easy to get around the area.

23rd Place at Southbridge Apartments is located near vibrant neighborhoods including Bronzeville, Chinatown, and The Loop, offering a variety of dining, shopping, and entertainment options just a short distance away.

The nearest dog park is just two blocks away from 23rd Place at Southbridge Apartments, providing a convenient spot for your furry friends to play and socialize.

Yes, 23rd Place at Southbridge Apartments is located near several bike trails, offering convenient routes for cycling enthusiasts to explore the area.

The nearest coffee shop is Momentum, located just 1.5 blocks to the north. Additionally, Starbucks is conveniently located 2.5 blocks to the east, 6 blocks to the west, and 12 blocks to the south.
 

The nearest cross streets to 23rd Place at Southbridge Apartments are Cermak and State St.